How we measure impact
We make decisions based on five core beliefs and the Impact Management Project (IMP) framework.
Impact is not binary
Impact cannot be classified with a simple ‘yes’ or ‘no’. Impact is a spectrum, with different dimensions. This reflects the intricate nature of social and environmental problems, which require bespoke solutions and approaches.
Impact is made not found
We work on root causes, not symptoms. Prevention over mitigation. Building solutions that prevent problems from happening requires patience, iteration and the willingness to stay when it gets hard.
Impact happens at the intersections
Social and environmental challenges do not sit neatly inside one sector, discipline or instrument. We work across public, private and social sectors, bringing together people with different backgrounds because that is where meaningful work happens.
Impact-driven businesses are built to last
The organisations that profit while solving real problems are more resilient, attract better talent and build deeper relationships with customers. They are also addressing some of the world’s largest markets. That is the basis on which we invest.
Our impact is intrinsically linked to that of our ventures
We are enablers. Understanding our own impact requires, in depth, understanding the impact of the organisations we work with and the role we played in enabling it. We take that seriously and report on it honestly.
Operationalising the Impact Management Project
The impact case of any given venture always starts with defining its outcomes, rather than outputs. A single project can deliver multiple outcomes, which can be both positive and negative. There are certain negative outcomes that we simply do not work with. From there, we focus on the important questions that the IMP brings to life:
Impact dimension
Questions to guide data collection
What
What outcome occurs? Is it positive or negative? Is it important to the people or the planet experiencing it?
Who
Who experiences the outcome? How underserved are they in relation to it?
How much
How much of the outcome occurs in terms of how many people experience it, the degree of change, and how long does it last?
Contribution
What's the enterprise's contribution to the outcome relative to what would likely happen anyway?
Risk
What is the risk to people and the planet that impact does not occur as expected?